Privacy Policy

ILOOP Technologies Pvt.Ltd respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our software products and services. We recommend you read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We collect the following types of information to provide better services to our users:

a. Information You Provide Directly

• Full name
• Email address
• Phone number
• Company name and job title
• Billing and payment information
• Support inquiries or feedback

b. Information Collected Automatically

• IP address and geographic location
• Browser type and version
• Device information (e.g., OS, screen size)
• Pages visited and time spent on site
• Cookies and tracking data

2. How We Use Your Information

Your information is used to:

• Deliver and manage our products and services
• Personalize user experience and interface
• Improve our website, software, and customer support
• Send transactional or promotional emails (with consent)
• Detect and prevent fraud or misuse
• Comply with legal obligations

3. Legal Bases for Processing (GDPR-Compliant)

We process your data based on the following legal grounds:

• Your consent
• Our contractual obligations
• Our legitimate interests in operating and improving our services
• Legal compliance

4. Sharing and Disclosure of Information

We do not sell your personal data. However, we may share information with:

• Authorized third-party service providers (e.g., payment processors, hosting partners)
• Business partners, in case of mergers or acquisitions
• Legal authorities, if required by law or for legal proceedings
• All third parties are bound by confidentiality and data protection obligations.

5. Data Security

We apply industry-standard security measures to protect your personal data, including:

• SSL encryption
• Secure server environments
• Access control and authentication
• Regular audits and updates

Despite our efforts, no system is completely secure. Please use caution when sharing sensitive data online.

6. Your Rights and Choices

You may have the right to:

• Access, correct, or delete your data
• Object to or restrict processing
• Withdraw consent at any time
• Request data portability

To exercise your rights, contact us at: info@ilooptechnologies.in If you are located in the European Economic Area (EEA), you also have the right to file a complaint with your local data protection authority.

7. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Recognize you on future visits
• Analyze site traffic and usage
• Customize content and advertisements

You can manage or disable cookies through your browser settings.

8. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal, regulatory, or contractual obligations
• Enforce our terms and resolve disputes

9. International Data Transfers

If you access our services from outside [Insert Country], your data may be transferred and processed in other countries with different data protection laws. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), where applicable.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13 (or equivalent minimum age in relevant jurisdictions). We do not knowingly collect personal information from children without verifiable parental consent.

11. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any information.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Significant changes will be notified via email or website notification where appropriate.

13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise your data rights, please contact us:

ILOOP Technologies Pvt. Ltd.
Email: info@ilooptechnologies.in
Phone: (040) 3568 4335
Address: 4th Floor, Flat No:401, MN Reddy Complex, beside Rajadhani Theatre Lane, Ravi Residency, Line, Dilsukhnagar, Hyderabad, Telangana 500060